The ISAGO Checklist is an easy-to-use tool designed to quickly assess compliance with industry standards in ground handling. It helps organizations ensure adherence and streamline operational audits. The checklist is derived from the Airport Handling Manual (AHM) and the IATA Ground Operations Manual (IGOM).

Order the ISAGO Standards Checklist online

Benefits

The push for standardization in the aviation industry aims to ensure that airlines and Ground Handling Service Providers (GHSPs) adhere to uniform standards. This approach eliminates ambiguity in processes and establishes clear industry benchmarks. As a result, the aviation industry can reduce the need for resource-intensive audits by relying on ISAGO reports to verify compliance with standards such as IGOM and AHM 1100.

By integrating the ISAGO Checklist:

  • As an airline or GHSP, you can efficiently perform a self-assessment of your organization and gain a clear understanding of how your ground handling services compare to industry standards.
  • As an audit software provider, you can enhance your services, drive greater customer satisfaction, and differentiate your product offering in the marketplace.

What's inside?

The first edition of the ISAGO Checklist includes standards from IGOM Edition 13, AHM Edition 45 (covering AHM 600, AHM 1100, and AHM 900), and the ISAGO Standards Manual (GOSM) Edition 10 (CGM). The ISAGO Checklist will be effective from April 2025 to December 2025. According to the ISAGO standards management change, the standards from the IATA Cargo Handling Manual (ICHM) will replace the CGM module effective January 2026.

Data formats

The content of the ISAGO Checklist is available in an electronic format for licensing to aviation stakeholders. Standards from the current version have been packaged into XLS, CSV, or XML for integration into various aviation systems.

For airlines and GHSPs

The XLS or CSV file provides the checklist in a ready-to-use format, which can also be seamlessly integrated into internally developed systems. If you wish to access the checklist via your software solution provider directly, please request them to get in touch with us on the below form.

For software providers

 The XML format delivers the checklist in a complete XML environment through establishing a license agreement with IATA.

For ISAGO members

Access to the ISAGO Checklist in XLS and CSV is provided at a discounted rate to ISAGO member. For further details please contact isago@iata.org.