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The Compassionate Transportation Manual (CTM) consolidates the requirements for the airline acceptance and transport of human remains for IATA member airlines and lists the international standards for the documentation. This manual contains the guidance needed for funeral operators, airlines and freight forwarders on how to prepare, ship and handle this special cargo.

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What's inside the CTM

  • Up-to-date government requirements pertaining to the transport of human remains
  • Requirements on packing, handling, marking and labeling
  • Information on the necessary documentation needed when transporting human remains
  • Special shipping guidelines for infectious human remains
  • Guidelines for the air transportation of human remains in reference to the Industry Master Operating Plan (MOP) and IATA CSC Recommended Practice 1683

Still not sure if the CTM is for you? Download the table of contents

 

Stay up-to-date

Significant Changes to the 5th edition (2025) of the IATA Compassionate Transportation Manual (CTM) include:

  • New – Repatriation of Animal (Pet) Remains by air and additional information on IATA programs that support the compassionate supply chain (ONE Source, Cargo iQ and ONE Record).
  • Updated State & Operator information
  • Up to date State and Operator information ensures the operators and funeral homes are able to manage human remains transportation as efficiently as possible.