Cargo Operations are the hub of the air cargo supply chain and are performed by hundreds of handlers at thousands of airports around the world. Our vision is to drive safe, efficient and customer-focused operations for the entire air cargo industry. 

The Cargo Operations manuals are the source for regulations, standards and best practices in the air cargo industry, guaranteeing that data is accurate, enabling better decisions and more efficient operations.

Download the 2025 Cargo Operations Strategic Priorities Report

 Find out more about the vital role of AIr Cargo in a changing global economy. Gain insights into the economic outlook for 2025, e-ecommerce & customer needs, air cargo digitalization and much more.

 

      

Manuals & Regulations

 

IATA Cargo Handling Manual (ICHM)
IATA Cargo Handling Manual (ICHM)
The ICHM covers the entire shipping process door-to-door and describes the operating procedures standard in every stage of the transport chain in plain language.
ULD Regulations (ULDR)
ULD Regulations (ULDR)
The ULDR is a comprehensive reference manual containing all the regulatory and airline requirements, technical and operating specifications as well as industry agreed standards and procedures.
Cargo-XML Toolkit (CXML)
Cargo-XML Toolkit (CXML)
The CXML delivers the Cargo-XML standard to the air cargo industry. This ensures uniformity, mutual understanding, accuracy and economy in electronic data exchanges.
Standard Procedures for Preloading Advance Cargo Information (PLACI) Manual
Standard Procedures for Preloading Advance Cargo Information (PLACI) Manual
The PLACI enables users to improve procedural efficiency and empowers their compliance with the preloading advance cargo information regulatory requirements applicable in specific countries.
Cargo Claims & Loss Prevention Handbook (CCLPH)
Cargo Claims & Loss Prevention Handbook (CCLPH)
The CCLPH provides users with the most up-to-date information on the crucial legal aspects of the carriage of cargo by air.
Cargo Agency Conference Resolution Manual (CACRM)
Cargo Agency Conference Resolution Manual (CACRM)
The CACRM includes all of the amendments adopted at the latest Cargo Agency Conference (CAC) and much more.
Cargo Services Conference Resolution Manual (CSCRM)
Cargo Services Conference Resolution Manual (CSCRM)
The CSCRM covers some broad cargo services issues and forms the basis for many other standards including cargo handling, documentation, procedures, and more.

What do our users think of Cargo Operations manuals?

98% said they helped to increase the ease of collaboration when using the same standard

96% said they helped to manage & validate the company's operations

91% said they helped to prevent mishandling of shipments

84% said they helped to decrease fines

 

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